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Self-service guidance
Direct solutions to our most frequent customer inquiries regarding order changes, tracking activation, and return handling.
Order Modifications
Tracking Activation
Return Handling
Requests to adjust sizes or amend delivery addresses must be sent before processing begins. Once a parcel enters fulfillment, modifications cannot be guaranteed.
Tracking codes deploy via email as soon as parcels are dispatched. Carrier tracking numbers typically require up to twenty-four hours to display live transit scans.
Unworn and unwashed garments in original condition remain eligible for return within thirty days of delivery. Reach out with your order number for instructions.


